{"id":49341,"date":"2024-02-09T09:38:05","date_gmt":"2024-02-09T04:08:05","guid":{"rendered":"https:\/\/www.aplustopper.com\/?p=49341"},"modified":"2024-02-09T13:05:24","modified_gmt":"2024-02-09T07:35:24","slug":"isc-commerce-question-paper-2010","status":"publish","type":"post","link":"https:\/\/www.aplustopper.com\/isc-commerce-question-paper-2010\/","title":{"rendered":"ISC Commerce Question Paper 2010 Solved for Class 12"},"content":{"rendered":"
Part – I (Compulsory)<\/strong><\/p>\n Question 1. (ii) First directors of a company are appointed by the original investors (members or subscribers) usually from among themselves and are named in the Articles of Association. However, mention in the Articles does not constitute a valid appointment until the person gives his or her signed consent to hold the office of the director, and is not disqualified (for any reason) from holding that office.<\/p>\n (iii) (a) There is a relatively high cost per contact. (iv) A Gang Plank is a temporary arrangement between two different points to facilitate quick and easy communication as explained below: (v) (i) Public deposits are an uncertain and unreliable source of finance. (vi) Horizontal communication is that communication which flows in the same level of management For example – communication between the manager of the sales department and manager of purchases department.<\/p>\n (vii) (a) Exchange helps in the process of marketing. (viii) The Objects clause is the most important clause of the company. It specifies the activities which a company can cany on and which activities it cannot carry on. The company cannot carry on any activity which is not authorised by its Memorandum of Association. This clause must be specified.<\/p>\n In case of the companies other than trading corporations whose objects are not confined to one state, the states to whose territories the objects of the company extend must be specified.<\/p>\n (ix) Staffing is the management function devoted to acquiring training, appraising and compensatin’- employees.<\/p>\n (x) A multinational company is a company having production and distribution centres located in more than one country. It carries on business not only in the country’ of its incorporation but also in other countries. For example-Sony, HP, etc.<\/p>\n (xi) A cheque can be dishonoured by a banker in the following conditions:<\/p>\n (xii) (a) Unsatisfactory management (xiii) A mutual fund is a professionally managed type of collective investment scheme that pools money from many investors and invests it in stocks, bonds, short-term money market instruments, and\/or other securities. The mutual fund will have a fund manager that trades the pooled money on a regular basis. Currently, the worldwide value of all mutual funds totals more than $30 trillion.<\/p>\n (xiv) An alternate director is a temporary’ director who can represent an elected director at a meeting of the board of directors, provided (1) the articles of association of the company allow for such arrangement and the other elected directors of the firm do not object.<\/p>\n (xv) Retained earnings are the undistributed profits of the company. These earnings help the company to avoid external borrowings.<\/p>\n Part – II<\/strong> Question 2. (b) Private Company means a company which by its articles of association.<\/p>\n If a private company contravenes any of the aforesaid three provisions, it ceases to be a private company and loses all the exemptions and privileges which private company is entitled. Question 3. (b) Special Financial Institutions: A wide variety of financial institutions have been set up at the national level. They cater to the diverse financial requirements of the entrepreneurs. They include all India development banks like IDBI, SIDBI, IFCI Ltd, UBI; specialised financial institutions like IVCF, ICICI Venture Funds Ltd, TFCI; investment institutions like LIC, GIC, UTI: etc. Question 4. (ii) Demand Deposits: These deposits are also called current deposits. The current accounts are meant for big customers. There is no limit on the number of withdrawals, amount, etc. in the current account deposits. There is no provision of paying interest on such type of deposits. These accounts are generally opened by the businessmen.<\/p>\n (iii) Time Deposits: These deposits are accepted by the banks in the form of fixed deposits. These deposits are accepted for a fixed time period. The minimum time period for accepting a time deposit is 14 days. These deposits earn a higher rate of interest as compared to saving deposits. Time deposits are accepted for the maturity period of 1 year, 2 years, 3 years and so on respectively. Customers can take loan up to 75% of their deposit against the security of Fixed Deposit Receipt (FDR).<\/p>\n 2. Sanction of Loans and Advances (b) A debenture is a document issued by a company as an evidence of a debt from the company with Advantages of Debentures from View Point of a Company:<\/p>\n Disadvantages of Debentures from View Point of Company: (ii) Debentures are usually a secured source for raising the long term requirement of funds and usually the security offered to the investors is the fixed assets of the company. A company which requires less investment in fixed assets, may find debentures as a wrong source of raising the long term requirement of funds as it does not have sufficient fixed assets to offer as security.<\/p>\n Question 5. (ii) A manager of a company is the in-charge of a team. He makes plans, directs his team, motivates them to achieve their goals. In a company, every department can have a manager, for example, Manager Marketing, Manager Accounts, etc. The duties of different managers may vary according to their assignments.<\/p>\n (b) The Board of Directors is entitled to exercise all such powers and do all such acts and things as the company is authorised to exercise by its Memorandum of Association and Articles of Association. In general, the Board of Directors has the power of superintendent, control and direction over the Managing Director and the Manager who are the persons entitled to manage the affairs of the company. The Board of Directors can exercise the following powers:<\/p>\n Question 6. (b) Difference between Written and Oral Communication:<\/p>\n Question 7. (ii) Premium or Bonus offer: In such a technique, the free additional quantity of a product is given to the consumer in the same price of the product or some free related item is given. A milk shaker along with Nescafe, a toothbrush with 500 grams of toothpaste, 25% extra in a pack of one kg. are the examples of premium or bonus is given free with the purchase of a product They are effective in inducing consumers to buy a particular product.<\/p>\n (iii) Exchange scheme: This technique includes offering the exchange of old product for a new product at a price less than the original price of the product. This is useful for drawing attention to product improvement.<\/p>\n (iv) Price-off-offer: Under this offer, products are sold at a price lower than the original price. For Example-Rs. 5 off on purchase of 250 grams of Red Label Tea.<\/p>\n (v) Coupons: Sometimes, coupons are issued by manufacturers either in the packet of a product or through an advertisement printed in the newspaper or magazine or through the mail. These coupons can be presented to the retailer while buying the product. The holder of the coupon gets the product at a discount.<\/p>\n (b) Salesmanship is a personal action or effort on the part of an individual which is intended to bring about the sale of the goods for sale. More broadly speaking, salesmanship is the art of selling something to somebody, and everything which contributes to the consummation of this exchange is necessarily a part of salesmanship. Question 8. (ii) Harmony not Discord: There should be healthy co-operation between employer and employees. Taylor advocated a complete mental revolution on the part of both management and workers. Management should adopt an enlightened attitude and share the gains of productivity’ with workers. Workers on their part should work with discipline and loyalty.<\/p>\n (iii) Maximum not Restricted Output: Conflict between management and workers arises mainly on the division of surplus. Taylor suggested that the best way to resolve the conflict is to increase the size of surplus so that each side can have a larger share. Management and w orkers have a common interest in increasing productivity.<\/p>\n (iv) Division of Work and Responsibility: Taylor suggested separation of planning from operational work. Management should concentrate on planning the job of workers and workers should concentrate on the performance of work.<\/p>\n (v) Scientific Selection, Training and Development of Workers: Workers should be selected and trained to keep in view the job requirements. Each and every worker should be encouraged to develop his full potential.<\/p>\n Question 9. 2. Departmentally organizing the activities: In this step, the manager tries to combine and group similar and related activities into units or departments.<\/p>\n 3. Classifying the authority: Once the departments are made, the manager likes to classify the powers and its extent to the managers. This activity of giving a rank in order to the managerial positions is called hierarchy. This helps in achieving efficiency in the running of a concern. This helps in avoiding wastage of time, money, effort, in avoidance of duplication or overlapping of efforts.<\/p>\n 4. Co-ordination between authority and responsibility: Relationships are established among various groups to enable smooth interaction toward the achievement of the organizational goal. Each individual is made aware of his authority and he\/she knows who they have to take orders from and to whom they are accountable and to whom they have to report.<\/p>\n (b) 1. Management helps in Achieving Group Goals: It arranges the factors of production, assembles and organizes the resources, integrates the resources in an effective manner to achieve goals. It directs group efforts towards achievement of pre-determined goals.<\/p>\n 2. Optimum Utilization of Resources: Management utilizes all the physical and human resources productively. This leads to efficacy in management. Management provides maximum utilization of scarce resources by selecting its best possible alternate use in industry from out of various uses. It makes use of experts, professional and these services leads to the use of their skills, knowledge, and proper utilization and avoids wastage.<\/p>\n 3. Reduces Costs: Management gets maximum results through minimum input by proper planning and by using minimum input and getting maximum output. Management uses physical, human and financial resources in such a manner which results in the best combination. This helps in cost reduction.<\/p>\n 4. Establishes Sound Organisation: To establish sound organisational structure is one of the objectives of management. Management fills up various positions with the right persons, having the right skills, training and qualification.<\/p>\n Question 10. A label gives the consumer the necessary information on the product he wants to buy. It includes the name of the product, the name of the firm producing it, the price the nutritional information, the ingredients, the instructions of use (if necessary), the date of production and that of minimum durability, and other particulars.<\/p>\n But product labels never give the consumer the whole story of information. The consumer is told what the item is made of, but no information is given about the people who worked on it and the machinery used. Nothing is known on the conditions endured by the workers or maybe the abusive treatment, or forced contraception. So when one thinks of it, no one really knows what he is buying. (b) Turn-key refers to something that is ready for immediate use, generally used in the sale or supply of goods or services. Since full responsibility for the project rests upon the contractor, the number of interfaces is reduced to the one point of contact instead of a multitude of subcontractors. This gives the customer much greater visibility into the project process as well as leaving the task of coordinating all the subcontractors to the one responsible primary contractor. (c) Promoters perform the following functions:<\/p>\n ISC Commerce Previous Year Question Paper 2010 Solved for Class 12 Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time. Answer Question 1 from Part I and seven questions from Part II. The intended marks for questions are given in brackets [ ]. Part – […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[41556],"tags":[],"yoast_head":"\n
\nAnswer briefly each of the questions (i) to (xv). [15 \u00d7 2]
\n(i) List any two features of planning as a function of management.
\n(ii) HOW are the first directors of a company appointed?
\n(iii) Mention any two limitations of direct mail advertising.
\n(iv) What is meant by gangplank?
\n(v) Mention any two drawbacks of public deposits as a source of finance.
\n(vi) What is horizontal communication?
\n(vii) State two functions of exchange with reference to marketing.
\n(viii) What is the significance of the objects clause in the Memorandum of Association of a company?
\n(ix) What is staffing?
\n(x) What are Multinational Companies?
\n(xi) Give any two conditions under which a cheque is dishonoured by a banker.
\n(xii) Explain any two demerits of a joint-stock company.
\n(xiii) What are mutual funds?
\n(xiv) Who is an alternate director?
\n(xv) What are retained earnings?
\nAnswer:
\n(i) Planning is selecting priorities and results (goals, objectives, etc.) and how those results will be achieved. Planning typically includes identifying goals, objectives, methods, resources needed to carry out methods, responsibilities and dates for completion of tasks.<\/p>\n
\n(b) It may be difficult to obtain updated, accurate mailing lists.<\/p>\n
\n
\nIn the figure given, if D has to communicate with G he will first send the communication upwards with the help of C. B to A and then downwards with the help of E and F to G which will take quite some time and by that time, it may not be worth therefore a gangplank has been developed between the two.
\nGang Plank clarifies that management principles are not rigid rather they are very flexible. They can be moulded and modified as per the requirements of situations.<\/p>\n
\n(ii) Public deposits distort the interest rate pattern.
\n(iii) Public deposits are generally not available to new companies and those with uncertain earnings.<\/p>\n
\n(b) Exchange creates utility.<\/p>\n\n
\n
\n(b) Difference of opinions
\n(c) Heavy expenses of formation.<\/p>\n
\n(Answer Any Seven Questions)<\/strong><\/p>\n
\n(a) Briefly explain any four demerits of a Government Company. [4]
\n(a) Briefly explain any four demerits of a Government Company. [4]
\n(b) What is a private limited company? State any eight privileges enjoyed by it. [6]
\nAnswer:
\n(a) Demerits of Government Companies are:<\/p>\n\n
\n
\nPrivileges:<\/p>\n\n
\n(a) Explain any four factors which determine the working capital requirement of a business. [4]
\n(b) What are special financial institutions? Discuss any four advantages of obtaining funds from such institutions. [6]
\nAnswer:
\n(a) Factors affecting Working Capital<\/p>\n\n
\nAdvantages of Special Financial Institutions are:<\/p>\n\n
\n(a) Explain the primary functions of commercial banks.
\n(b) What is a debenture? Explain any two advantages and any two disadvantages of debentures from the viewpoint of a company. [6]
\nAnswer:
\n(a) Primary Functions of Commercial Banks
\n1. To Receive Deposits
\nReceiving deposits is the most important function of commercial banks. The deposits can be accepted in the form of the following types:
\n(i) Saving Deposits: The people of middle and lower classes who wish to save a part of their income can invest in Saving Bank Accounts. Deposit in these accounts also earns interest at the rate announce by the RBI from time to time.<\/p>\n
\nThe income of the banks is generated by sanctioning loans and advances to the eligible persons. The interest is charged at a higher rate. This rate of interest is generally higher than the saving deposit or fixed deposit rate allowed to the customers.
\nTypes of Facilities under Loans and Advances
\n(i) Overdraft Facility: Banks allow their genuine customers to withdraw up to a certain limit in excess of the borrower’s deposits.
\n(ii) Advances: Banks generally provide short term and medium-term advances. Short term advances are sanctioned for a period up to 1 year. Medium-term advances are sanctioned for a period of more than 1 year but not exceeding 3 years.
\n(iii) Discounting Bill of Exchange: Banks provide advances against the bills of exchange even before the customer receives money from the parties. These bills are discounted by the banks and payment is made to the customer. The bill is realised by the bank when a party sends money to it.<\/p>\n
\nor without a charge on the assets of the company.<\/p>\n\n
\n(i) By issuing the debentures, a company is under two types of risks. These are payment of the interest at a fixed rate, irrespective of the non-availability of profits and repayment of the principal amount at the pre-decided time. If earnings of the company are not stable or if the demand for the products of the company is highly elastic, debentures prove to be a very risky proposition for the company. Any adverse change in the earnings or demand may prove to be fatal for the company.<\/p>\n
\n(a) Write short notes on [4]
\n(i) Managing director
\n(ii) Manager
\n(b) State any six powers of the directors of a company. [6]
\nAnswer:
\n(a) (i) A managing director means a director who is entrusted with substantial powers of management
\nwhich would not otherwise be exercisable by him. The “substantial powers” of management may be conferred upon him by virtue of an agreement with the company, or by a resolution of the company or the Board or by virtue of its memorandum and articles. The powers so conferred are alterable by the company.
\nA managing director occupies the dual capacity of being a director as well as an employee of the company. The day to day management is entrusted to the managing director who can exercise powers of management without referring to the Board.<\/p>\n\n
\n
\n
\n(a) Describe the importance of communication. [4]
\n(b) Explain any six differences between written and oral communication. [6]
\nAnswer:
\n(a) Importance of Communication in Business is mentioned below:<\/p>\n\n
\n\n
\n Written Communication<\/strong><\/td>\n Oral Communication<\/strong><\/td>\n<\/tr>\n \n 1. Written communication covers larger distances.<\/td>\n 1. Oral communication does not cover larger distances.<\/td>\n<\/tr>\n \n 2. Speed of communication is low.<\/td>\n 2. Speed of communication is fast.<\/td>\n<\/tr>\n \n 3. Proper records of communication are available.<\/td>\n 3. Record is not. available except in a few cases<\/td>\n<\/tr>\n \n 4. Full secrecy cannot be maintained.<\/td>\n 4. Secrecy can be maintained.<\/td>\n<\/tr>\n \n 5. Responsibility of the sender can be fixed.<\/td>\n 5. Responsibility of the sender cannot be fixed.<\/td>\n<\/tr>\n \n 6. It supports legal evidence.<\/td>\n 6. It does not support legal evidence.<\/td>\n<\/tr>\n \n 7. It is formal in nature.<\/td>\n 7. It is informal in nature.<\/td>\n<\/tr>\n \n 8. Suitable for the lengthy message.<\/td>\n 8. Not suitable for lengthy messages.<\/td>\n<\/tr>\n \n 9. Personal touch not available.<\/td>\n 9. A personal touch is visible.<\/td>\n<\/tr>\n \n 10. Less suitable for group communications.<\/td>\n 10. More suitable for group communications.<\/td>\n<\/tr>\n \n 11. Immediate feedback not available.<\/td>\n 11. Immediate Feedback is available.<\/td>\n<\/tr>\n \n 12. It covers uniform costs irrespective of distances. An envelope costs Rs. 5 to send a message locally or nationally.<\/td>\n 12. Costs vary with an increase in distances. A local telephone call is very cheap as compared to calls made from one part of the country to the other part Same is the case while doing international calls.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n(a) Explain any four techniques of sales promotion. [4]
\n(b) What is salesmanship? Explain any four qualities a good salesman should possess. [6|
\nAnswer:
\n(a) Techniques of Sales Promotion.
\n(i) Free samples: Distributing free samples is one of the most popular techniques of sales promotion. You might have received free samples of shampoo, coffee powder, etc. while purchasing various items from the market. Sometimes these free samples are also distributed by the shopkeeper even without purchasing any item from his shop. These are distributed to attract consumers to try out a new product and thereby create new customers.<\/p>\n
\nQualities of a good salesman are:<\/p>\n\n
\nState and explain any five principles of scientific management as laid down by Taylor. [10]
\nAnswer:
\nThe basic principles of scientific management are as follows :
\n(i) Science not Rule of Thumb: Each and every job and the method of doing it should be based on scientific study and analysis rather than on trial and error. The task to be performed should be scientifically planned. The materials, equipment and working condition should be standardised. The amount of work to be done should be decided through objective study.<\/p>\n
\n(a) Explain the steps involved in Organising as a function of management. [4]
\n(b) Discuss the importance of Management for the successful functioning of an organisation. [6]
\nAnswer:
\n(a) Steps involved in organizing as a function of management:
\n1. Identification of activities: All the activities which have to be performed have to be identified first. For example, preparation of accounts, making sales, record keeping, quality’ control, inventory control, etc. All these activities have to be grouped and classified into units.<\/p>\n
\nWrite short notes on:
\n(a) Branding and labelling. [3]
\n(b) Turnkey Projects. [3]
\n(c) Role of Promoters. [4]
\nAnswer:
\n(a) A brand is the idea or image of a specific product or service that consumers connect with, by identifying the name, logo, slogan or design of the company who owns the idea or image. Branding is when that idea or image is marketed so that it is recognizable by more and more people, and identified with a certain service or product when there are many other companies offering the same service or product. Branding is a way to build an important company asset, which is a good reputation. Branding can build an expectation about the company services or products and can encourage the company to maintain that expectation or exceed them, bringing better products and services to the market place.<\/p>\n
\nLabelling is sometimes too much complicated for certain people to understand and it that is why we need to make it more user-friendly.<\/p>\n
\nTurnkey projects tend to have short project execution times, rapid return on investment, and minimal delays.<\/p>\n\n
ISC Class 12 Commerce Previous Year Question Papers<\/a><\/h4>\n","protected":false},"excerpt":{"rendered":"